Cannot remove ihome items from Google home

[Acchillea]

Hey not sure if this is the best area. 

When ihome stopped supporting android everything vanished from my home. Google home however keeps trying to communicate with ihome which it can't do so it's constantly telling me it can't find the device. Anyone have ideas how to remove a service that's vanished from my account / when i search ihome to add it to my account it's not there either anymore. Very frustrating I'm stuck with this right now. 

[Juni · Accepted solution]

Hi Acchillea,

Thanks for posting here in the Google Nest Community. 

You can clear the cache and storage on your Google Home app through your phone settings, if it's still the same you need to coordinate with the manufacturer and see if they can remove your Google account from their end. A factory reset might help too. Also check these links and see if you can unlink iHome from your account.

https://goo.gle/2UN4axN

https://goo.gle/36PBnwO

Let me know how it goes.

Thanks

Juni

[Acchillea]

My hero!! 

So strange I couldn't see ihome in the app but it popped up right away with that link and i was able to remove 😁

[Juni]

Hi there,

Awesome - glad that worked. Feel free to reach out again should you have more questions/suggestions - we are here for you.
 

Cheers,

Juni

[Juni]

Hi Acchillea,

Since we were able to resolve this issue I will mark this thread as resolved after 24 hours. If you need help create a new thread and Community will help you. 
 

Regards,

Juni