Change a TV Channel

[garydingle]

Bloody Google, yet again another bug. When I say "change TV to channel 70" I get a reply "Your spotify account needs to be linked first.....". Other Channels are OK, just appears to be 70.

[maedacortez]

Hey Garydingle,

Thanks for reaching out! I understand that when you say, "Change TV to channel 70," it tells you that your Spotify account needs to be linked first. I'm happy to help you with this! Before I continue, I need to ask a few questions to better understand the situation.

• When did this inconvenience start?

• Have you checked if your devices are updated? If you don't know how to update them, please visit Google speaker and display firmware versions and release notes.

• Have you tried any troubleshooting steps already?

I'll be waiting for your response.

Regards,

Manuel

[garydingle]

Hi Manuel. I think it started about a day before I made the post here. Software appears to be up to date.

Fuchsia: 26.20250116.103.2201

Software: 66.68.11.731513350

Chromecast: 3.76.463359

Google Home App on Android Phone: 3.30.1.6

Have not tried any troubleshooting step, as I don't know what steps to take.

Cheers

Gary

[maedacortez]

Hey garydingle,

Thanks for getting back to me! Just to be crystal clear, could you tell me if you have a Google Speaker or a Google Chromecast device connected to your TV?

Looking forward to hearing back!

Regards,

Manuel

[garydingle]

Hi Manuel

I have the TV connected to the modem with internet type cable & using a Logitech O-R0004 wireless device.

[garydingle]

Hi Manuel. I have found that:

1. saying "change TV to channel 70" , I get "your spotify account needs to be linked.."

2. But if I say "change to channel 70 on TV" , the TV changes to channel 70 OK.

Hope this may help to fix the problem.

Cheers, Gary

[garydingle]

7th May, and now working like it used to.