Change of address

[Stardust1]

We recently moved address, 70 odd miles so not in the same town, updated our address on settings. But whenever I ask anything to do with location, Google replies as if we are in our old location. I asked what address it uses and it gave our old address. Anything I can do to change it.

[Azarco]

Hello Stardust1,

Thanks for reaching out.

Try changing your home and work location on the Google Home app. Here's how. Then, make sure your Google Home address is also updated. If the issue persists, perform a factory data reset on your Google Home. This action will clear your data from the device and can't be undone.

Hope this helps.

Best,

Alex

[Azarco]

Hey there,

How's it going with your Google Home device? Did the shared links above help? Let us know by updating this thread and the Community will be happy to lend a hand.

Regards,

Alex

[Azarco]

Hi Stardust1,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Thanks,

Alex