Chromecast volume control

[Catleighmo]

Moved my Chromecast to a new tv and now the volume and power controls don't work.

[JenniferV]

Hi Catleighmo,

Thanks for reaching out. Let's check on this further.

Quick question — what type of Chromecast device do you have? Please reboot your Chromecast and TV. Also, make sure it is plugged in correctly in the HDMI port of your TV. 

Keep me posted.

Thanks,

Jennifer

[JenniferV]

Hey there,

It's me again — how's it going with your Chromecast? Still need our help?

Thanks,

Jennifer

[JenniferV]

Hi there,

Just checking in to make sure that you saw my response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Jennifer