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Clock face on assistant

Maddison_griff
Community Member

99FDB551-739A-40B6-8568-CDA2AE76741A.jpeg

Picture is a bit blurry. It is meant to be saying 23:12, but isn’t showing the correct time as it is missing lines. I have no clue how to solve this. I have no clue what to do. I haven’t had one of these before do I take it back and who do I contact if this is still a problem?

4 REPLIES 4

JillG
Diamond Product Expert
Diamond Product Expert

Hi,

Reboot your device and see if that helps. If not, then try a full reset.

Hopefully, that will help fix.

Dan_A
Community Specialist
Community Specialist

Hi folks,

 

Thanks again for helping here, @JillG. @Maddison_griff, I hope you've got the answer you're looking for and the resolution needed. Have you had the chance to try the steps provided above, especially the factory reset? If you're still in need of any assistance, feel free to let us know.

 

Best,

Dan

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

Juni
Community Specialist
Community Specialist

Hello there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Regards,

Juni