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Communication

DonVito
Community Member

I posted a conversation Ani Received an email response how do I communicate with that person?  When I hit reply after It gets sent I get a message saying non deliverable.  What is the purpose of the eye symbol. 

7 REPLIES 7

Muddi
Community Specialist
Community Specialist

Hey DonVito,

 

Thanks for reaching out. To confirm, did your wife receive an email from Google Nest support? Could you tell us more information so we can assist you properly.

 

Looking forward to your response.

 

Cheers,

Muddi

DonVito
Community Member

Thank you, No I did not... I'm working it out with google

Muddi
Community Specialist
Community Specialist

Hey DonVito,

 

Does that mean that you are communicating with one of the Google Specialist now?

 

Cheers,

Muddi

DonVito
Community Member

I joined Google Facebook page and they tried to help... My son n law brought two of his minis one worked but not the other and for some reason I did get one of mine to work... Just got one more to go... Thanks for the check-in! 

Muddi
Community Specialist
Community Specialist

Hey DonVito,

 

Thanks for the quick response. It's nice to know that one of your devices is working now. Should you need help with other devices, please do not hesitate to update this thread. Also, I'll keep this thread open for awhile so you can reach out immediately once you need help.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey DonVito,

 

How's your device? Feel free to update this thread if you still need help.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey DonVito,

 

I haven’t heard back, so I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi