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Compre google Nest Hub no responde comandos la pantalla negro hay alguna solución?

Livier
Community Member
4 REPLIES 4

Princesss
Community Specialist
Community Specialist

Hi Livier, 

 

Sorry for the late response.

 

A few things I'd like to ask regarding this:

  • Are you using the original power cable of your Google Nest Hub?
  • Are there any indications that the device is powered on? 
  • Do you hear any sound after you plug the device back in?

Let us know some details by responding to this thread.

 

Best,

Princess

Jake
Community Specialist
Community Specialist

Hey Livier,

 

I wanted to check in and see if you saw Princess_S post?  Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Livier,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake

Princesss
Community Specialist
Community Specialist

Hi Livier,

 

Checking in if you still need help with your Google Nest Hub?

 

Please feel free to respond to this thread if you have questions and I'd be happy to answer it for you.

 

Best,

Princess