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Connecting child's google account to Spotify Premium Family in Google Assistant

Eyebolt
Community Member

In the past I was able to sign on to my childrens' family link managed google child accounts on a spare Pixel phone and use the Google Assistant Music Service setting to link their accounts to their respective Spotify family plan accounts. Then for each Nest/Home device that I have in the house, their voice match would pick up who they were and use the correct account. This worked great allowing each kid to play their own music throughout the house. 

However, something has changed recently where it started only using a default account (mine). The voice match was identifying them correctly, but not using their Spotify account. So I attempted to  re-link their accounts in Google Assistant, but after unlinking Spotify, I can't link it again. Any time I try, I get this message:

"Can't access this service. This service is unavailable for Google Workspace for Eucations users who are under 18 and children under 13".

However, I can link other services such as iHeartRadio free account that offers no parental controls.

3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Sorry to hear about the frustrations that you're having with the Google Assistant, I'm happy to help. 

 

I would suggest visiting our Google Assistant Forum and writing to them there as this is a question that they would be able to help answer. 

 

Please let me know if you have any further questions.

 

Best regards, 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS