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Connecting existing display and speakers to a new Net Gear Router

RJ4
Community Member

I have a Google nest with a Home Display with 6 additional speakers as part of my network of speakers.  I just changed routers but am unable to connect existing speakers and display to my new router.  Can anyone help solving this issue? Please respond.  Thank you.

5 REPLIES 5

JillG
Diamond Product Expert
Diamond Product Expert

 

Hi @RJ4 

Take a look through this Help Center article: Connect Google Nest devices to a new Wi-Fi network - Google Nest Help .  If you don't see the option to change WIFI just factory reset your Google Nest devices. You can then just set them up as you did when they were new.

 

RJ4
Community Member

This was a very helpful reply but didn't solve my problem completely as I still cannot connect 2 speakers to my new wifi system.  I need to talk to someone who really knows technology and can guide me through this situation.

Dan_A
Community Specialist
Community Specialist

Hi folks,

 

@JillG, thanks for the help.

 

@RJ4, that certainly hasn't been easy for you ― a few questions: do you have a Nest Hub or Nest Hub Max? Do you happen to have a new Netgear Nighthawk? It would help a lot if you could follow the steps below:

 

If both the existing and the new Wi-Fi networks are available
 

  1. Open the Google Home app.
  2. Tap the device card of the preferred speaker or display.
  3. At the top right, tap Settings  > Device information > Wi-Fi. The Wi-Fi network listed is the network the device is currently connected to.
  4. To change the Wi-Fi network, tap Forget > Forget network. 
  5. Go back to the home screen.
  6. Tap Add.
  7. Tap Set up device > complete the setup steps.

 

 If the original Wi-Fi network is no longer available or accessible
 

  • Attempt to connect the device to the new network by following the steps to setup Google Home.
  • If you are unable to change the network settings from within the Google Home App or having issues adding the device to another Wi-Fi network, perform a factory reset.​
  • Proceed with the set up.

 

Hope this helps.

 

Best,

Dan

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if you managed to see Dan's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake