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Connection problem during setup - Could not communicate with your Nest Mini

lmdsouza
Community Member

Hi,

Just bought a new Google Nest Mini (2nd gen) and tried setting it up multiple times. Every single time i come across the same issue. When I reach the stage of connecting device to wifi I get the same message - "Connection problem during setup - Could not communicate with your Nest Mini".

I rebooted by Android phone, my router to no avail. I even brought the Google Home Device close to the router (any closer and they would be married). 

I don't know what else to do. Need help!!

3 REPLIES 3

Amarziale
Community Member

I am in the same boat as you no communication can someone help please 

Angie__
Community Member

Were you able to figure this out? I’m having this issue. 

there’s many threads with this issue, but no solutions are posted. 

Azarco
Community Specialist
Community Specialist

Hi Everyone, 

 

Thanks for visiting the Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. 

 

If you're still having trouble setting up your Nest Mini devices, please give these steps a try: 

 

  • Reboot your Nest Mini 
  • Reboot your router 
  • Make sure your devices are within 15-20 feet of your router. 
  • Reset your Nest Mini

If the issue persists, feel free to submit another post and provide as many details as possible so that others can lend a hand. Hope this helps! 

 

Best, 

Alex