Hi folks,
Thank you for reaching out to the community. I’m sorry to hear that you are having login issues in the Google Home app. I’ll be more than glad to help you to fix this issue.
Before we continue, I have some questions for both of you:
- Are you using a Gmail account?
- Is the Google Home app updated?
- Have you tried to delete the app and reinstall it?
- When did you first encounter the issue? Does this happen often?
- What is the mobile device’s operating system?
I’ll be waiting for your reply.
Best regards,
Derick.
