Consulta conexión google home mini a wifi

[Xelopanzer]

Que tal saludos, como puedo solucionar problema de conexión de Mini Google. " Se fabrico este dispositivo Google Home Mini para usarse en otro país y es posible que no sea compatible con tu red de Wi - Fi" ¿Sabes de casualidad que es lo que puedo hacer? Gracias!!!

[SoriaD_]

Hello @Xelopanzer 

Thanks for reaching out to our Nest Community. Apologize for all the inconvenience; don't worry, I'm to help you out with that.

Certainly this message is not very common on devices, but we will find a solution to this.

Let me ask you if you already tried a Factory Reset on this Home Mini?
Is your app and cellphone fully updated?
Where do you purchase this device?

We'll continue to follow your case until we find a solution. Feel free to continue posting; we are happy to help you.

Best regards,

Douglas.