07-03-2022 06:48 AM
I am trying to connect a new Google audio. It needs to be activated. I can't find the Device Utility app in the Store. I have a Pixel phone
Answered! Go to the Recommended Answer.
07-06-2022 03:33 AM
The resolution ended up being to set up the device with a device other than a pixel phone. That was all it took.
07-03-2022 07:06 AM
Hi MarkE,
I checked into this and my previous reply was incorrect regarding the device utility app.
Please follow these steps:
https://www.googlenestcommunity.com/t5/Blog/Heads-Up-Device-Activation/ba-p/176077
07-06-2022 12:02 AM
Hey MarkE,
I hope we were able to answer your question with the info provided by @David_K (kudos to you!). If you have additional questions, feel free to respond to this thread and we'd be happy to further assist you.
Cheers,
Muddi
07-06-2022 10:06 AM
Hey MarkE,
I am glad to hear you were able to connect the device, and everything is good to go. With that being the case, I am going to lock the thread at this time. If you have any questions from here, please feel free to create a new post.
Best regards,
Jake
07-06-2022 03:33 AM
The resolution ended up being to set up the device with a device other than a pixel phone. That was all it took.