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Device Utility

KDR5
Community Member

I just got a second hand Google home to add to my current Google nest so there is one on each floor of the house. It won't connect. I tried running it through Device Utility and it can't connect. Is there a way to work around this?

 

3 REPLIES 3

PA3L0
Community Member

Same problem here

KDR5
Community Member

I found a solution. It needs to be set up with an apple device. Apparently the device utility app doesn't actually work so there is no work around for an Android setup. Once it was set up with my iPad it worked on my android through the Google home app. 

GarrettDS
Community Specialist
Community Specialist

Hey folks, 
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread. 

Have a great day. 
Garrett DS