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Device removed

Mlr121317
Community Member

It says I removed my device from my home on the app. But won’t let me reconnect it 

3 REPLIES 3

Azarco
Community Specialist
Community Specialist

Hey Mlr121317,

 

Thanks for reaching out — let's see what's going on.

 

A few questions: what Google Home or Google Nest device are you referring to? Are you getting any message when reconnecting your device? Also, are you getting the message on the Google Home app?

 

Could you share more details on what's happening so that we can further assist you?

 

Best,

Alex

Princesss
Community Specialist
Community Specialist

Hi Mlr121317,

 

We just want to check if you have seen our response on the previous post? Let us know if you have additional questions, otherwise we'll be locking the thread.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi Mlr121317,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Best,

Princess