Display stop working

[Dakomo]

Hi there,

The display on the device stopped working it's black. I turn it on and off.

What should I do?

[Princesss]

Hi Dakomo,

Thanks for reaching out.

We're sorry to hear about your experience with your Google Nest Hub. I'd like to check some things so we can sort this thing out.

• Are you using the original power cable for your Google Nest Hub?
• Is it directly plugged in to a power outlet?
• Does it still respond even the screen is black?

Let us know by responding to this thread.

Best,

Princess

[Princesss]

Hi Dakomo,

Checking in if you still need help with this?

Feel free to respond to this thread if you have additional questions and I'd be happy to answer it for you.

Best,

Princess

[Princesss]

Hi Dakomo,

Due to inactivity of this post, I'll go ahead and close this thread from further discussion to keep our community tidy.

Feel free to start a new thread and provide as many details as possible so that others can lend a hand. 

Cheers,

Princess