Does not support functionality

[Bg10]

I had my swann security cameras working fine on the display but now when I say a command to turn on the cameras, I get "camera doesn't support functionality" does anyone have any suggestions on how to get it work? Thanks. 

[SmartHomeH-TAGS · Accepted solution]

 

A while back I got an email from Swann saying that support for Google Hands-free streaming was ending. For the life of me I can't find that email.

[JillG]

Hi @Bg10 and @SmartHomeH-TAGS 

I don't have the Swann products so I'll check with the Nest team to see if they have been affected by the voice request changes.

In the meantime you can also check with Swann's support and here is the Nest Help Center article to troubleshoot: Stream your Nest Camera video feed to a TV using a speaker or display - Google Nest Help 

[Juni]

Hi folks,

Thanks for the help here, SmartHomeH-TAGS and JillG.

Bg10, thanks for reaching out and letting us know about your concern. Based on the image SmartHomeH-TAGS shared it seems like this feature is not supported anymore. To get accurate details about it you can definitely contact the Swann support team to clarify this. Let us know their response by updating this thread.

I look forward to your response.

Regards,

Juni

[SmartHomeH-TAGS]

Your welcome Juni

[Juni]

Hi Bg10,

I just wanted to follow up if you were able to contact the Swann support team. Please let us know as we would be happy to answer any questions you may have

Best,

Juni