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Error -83905 code during set up of google Nest Hub Max

RH5
Community Member

During set up of  new Nest Hub Max to replace an old hub when I got to Link account I received the 83902 error code

13 REPLIES 13

RH5
Community Member

On the set up google assistant step on my phone I select next and that is when the error code 83902 on my phone

Nels
Community Member

same here can not set up mini same error. Reset mini deleted google home and the reloaded changed my language to English USA the same as my phone. It used to work stoped working four days ago 

Julia9
Community Member

I am also getting this when resetting my mini

Nels
Community Member

How to fix

JillG
Diamond Product Expert
Diamond Product Expert

Hi,

Can you let us know the region you are in and your language settings? Are you all using iOS and which Google or Nest devices are you using?

Thanks!

Julia9
Community Member

I am in midwest US and am using English for my iphone.  But when I go to my Assistant settings in the Google home app it says 'something went wrong' and won't let me check the language in the app.

RH51
Community Member

I am in California, US, and speak English

Azarco
Community Specialist
Community Specialist

Hey folks,

 

JillG, thanks for assistance!

 

We'd like to confirm, are you using a regular Google Account? Have you tried uninstalling and reinstalling your Google Home and Google Assistant app? If you haven't tried, try resetting your Google Nest device to see if that works.

 

Best,

Alex

I have tried all of these and still no luck as well. 

Hi jeffwarren627,

 

We appreciate all your efforts. We'd be happy to take a look into this for you. Please fill up this form with all the needed information then let me know once done.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi jeffwarren627,

 

We just want to check if you have seen our response on the previous post? Let us know once you're done with the form so we can check it.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi jeffwarren627,

 

Chiming in-- are you done with the form? Let us know so we can check it for you.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi jeffwarren627, 

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Best,

Princess