Error Message when trying to Stream YTTV

[Brug41685]

I keep getting this error on my nest hub max when I ask it to play YTTV. I have paid my bill, and can stream it from my phone to the display, and use it on my TV as well. Was never a problem before. Any thoughts?

[Muddi · Accepted solution]

Hi Brug41685,

Thanks for visiting the Community.

I know how challenging it is when you're having issues streaming YouTube TV on your Google Nest Hub Max. A few questions: when did the issue start? Are you able to cast or stream other video services like YouTube and Netflix? Have you changed any settings on your YouTube TV account lately? 

Let's go ahead and reset your device by pressing and holding both volume buttons together, at the back of the Nest Hub Max, for about 10 seconds. You'll hear your Google Assistant confirm that it's resetting the Nest display. Please make sure to remove the device first from the Google Home app before resetting it.

Let me know how it goes.

Cheers,

Muddi

[LovelyM]

Hello everyone, 

I appreciate the assistance, Muddi.

@Brug41685, I'm checking in to see if you've already tried the steps provided above. Inform us if you still need help dealing with this issue.

Thanks, 
Lovely

[LovelyM]

Hey Brug41685, 

We want to ensure you are good to go. If you have other questions or concerns in mind, let me know; otherwise, I'll be locking this thread in the next 24 hours.

Best, 
Lovely

[Brug41685]

Thanks all for the help! The reboot was helpful and I think between that and the recent update, that solved the problem. Thanks again for the help, it was really appreciated!

[Muddi]

Hi Brug41685,

Perfect! I'm happy to hear that rebooting your device resolved the issue! It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else. 

Cheers,

Muddi