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Find my device problem

rileyhulk09
Community Member

My nest is working fine exept for my "Hey google find my device". When I ask it says  that it found a few devices and lists them. The only thing is that they were my old phones that I have disconnected from google and I want to remove them for the inconvenience.

1 Recommended Answer

LovelyM
Community Specialist
Community Specialist

Hi rileyhulk09, 

Thanks for posting in the Speakers and Displays Community forum.

Go ahead and uncheck your previous old phones showing under Show in Menus on the Play Store Library. Leave your new phone on so it's the one ringing when you ask your Google Nest device to find your device. Check out this support website for more information.

Keep me posted.

Kind regards, 
Lovely 

View Recommended Answer in original post

5 REPLIES 5

LovelyM
Community Specialist
Community Specialist

Hi rileyhulk09, 

Thanks for posting in the Speakers and Displays Community forum.

Go ahead and uncheck your previous old phones showing under Show in Menus on the Play Store Library. Leave your new phone on so it's the one ringing when you ask your Google Nest device to find your device. Check out this support website for more information.

Keep me posted.

Kind regards, 
Lovely 

It worked thank you.

LovelyM
Community Specialist
Community Specialist

Hello again rileyhulk09, 

I appreciate your update. I'm glad to know that the steps I provided addressed your concern. Feel free to tell me if you need anything else so I can help you look into it.

Cheers, 
Lovely

LovelyM
Community Specialist
Community Specialist

Hey rileyhulk09,

Checking back in should you still have other questions or concerns. Let us know by replying to this thread.

Best, 
Lovely

LovelyM
Community Specialist
Community Specialist

Hello rileyhulk09, 

We haven't heard from you in a while, so we'll be locking this thread if there's still no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread here in the Community.

Thanks, 
Lovely