Finish setup stuck

[Mrpinoux]

Google Hub Max stuck on "Almost Done" screen with unresponsive "finish setup" button

[maedacortez]

Hi Mrpinoux,

Thanks for reaching out. I understand that your Google Hub Max is stuck on the "Almost done screen. I am happy to help with this! Please try the following steps:

1. Reboot your Wi-Fi router
2. Reboot your Google Nest Hub Max: 

• Unplug the power cord from your Google Nest Hub Max.
• Leave it unplugged for ~1 minute.
• Plug the power cord back in.

Please let me know if this helps!

Regards,
Manuel

[Mrpinoux]

Done that, and same result. Seems like the screen touch isn't working anymore. Camera is working, volume buttons are working, but not the screen.

[maedacortez]

Hi Mrpinoux,

Thanks for your reply and for trying the troubleshooting steps. I have a question: have you tried performing a factory reset? If not, please visit Factory Data Reset (FDR) Google Home to do so.

I look forward to your response.

Regards,

Manuel

[Mrpinoux]

Hi Manuel, I have also performed a factory reset. Unfortunately, same result.