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For some reason Google stop operating one of my 3 island lights. I can still turn 2 on but can't 3d.

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: B Thomas 5160 

 

2 of 3 lights turn on when all 3 used to work. I have reset and reinstalled all the lights but have to use the lights app to turn on and off the 3rd. What am I missing? Google can operate this light before. I'm a bit lost. Any help/suggestions would be great.

3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Sorry to hear that you're having issues with operating 1 out of 3 lights, I know it can be confusing but I'm happy to help. 

 

Would you mind letting me know what troubleshooting steps you've taken to try and fix the issue?

 

I look forward to your response. 

Best regards, 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

 

Have a great day. 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey folks, 

It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread. 

 

Have a great day. 

Garrett DS