12-25-2022 12:25 AM
Hello,
I recently purchased 2 Nest Hub from the USA on Black Friday that promoted 3 months of free Youtube Premium. The thing is, I live in Vietnam and the products were bought in the USA but was sent to Vietnam from my relatives. Can I still claim the 3 months of Youtube Premium, and if so, how?
Answered! Go to the Recommended Answer.
12-25-2022 04:07 AM - edited 12-25-2022 04:08 AM
Hi Zack_Griswald,
If the offer is available for you in Vietnam then you will see it within the Google Home app / Settings / Offers section.
12-25-2022 05:36 AM
Hi again,
There's currently two different versions of the Google Home app available and I am currently using the 'preview' version so the place that you find offers available might be different for you.
Have a look at the link below for more information about claiming offers.
https://support.google.com/googlenest/answer/7071597
12-25-2022 06:02 AM
Sorry to hear that you don't see the offer available ☹️ hopefully support chat can help you further.
Happy Christmas 🎄
12-25-2022 04:07 AM - edited 12-25-2022 04:08 AM
Hi Zack_Griswald,
If the offer is available for you in Vietnam then you will see it within the Google Home app / Settings / Offers section.
12-25-2022 05:03 AM
Thanks for your kind respond. However, I can't seem to find an 'Offers' subsection within the Home app. Is this because of my default location? Or is it hidden somewhere in the app?
As I'm sure the 2 Hub I got from Best Buy promoted 3 months free Youtube Premium but did not say how it would be delivered (email/activation code). Thanks again
12-25-2022 05:36 AM
Hi again,
There's currently two different versions of the Google Home app available and I am currently using the 'preview' version so the place that you find offers available might be different for you.
Have a look at the link below for more information about claiming offers.
https://support.google.com/googlenest/answer/7071597
12-25-2022 05:59 AM
Ah, I found the 'Offer' subsection with your help. Sadly, no offers are currently available. Gonna ask for support from the app to make sure.
Thank you very much kind stranger, I wish you a jolly Christmas.
12-25-2022 06:02 AM
Sorry to hear that you don't see the offer available ☹️ hopefully support chat can help you further.
Happy Christmas 🎄
12-28-2022 09:54 PM
Hey folks,
Thanks to @Cathal_S for helping here! it's been some time since this thread was updated. Does anyone here need assistance?
Cheers,
Muddi
01-01-2023 02:45 PM
Hi there,
I just wanted to check if anyone still need help here. Feel free to update the thread, and we're glad to assist you further.
Cheers,
Muddi
01-01-2023 06:44 PM
I contacted support on Google Home, and sadly, Youtube Premium itself is not available in my country. I can't even buy it even if I want to, so no free premium as it is location locked.
01-01-2023 07:48 PM
Hey there,
We hear you. We're always looking for ways to improve and bring more features to different regions. Keep an eye out for news and updates.
Send feedback using your device by saying, "Hey Google, send feedback." Visit this link for more steps.
Cheers,
Muddi