10-25-2021 04:12 PM - edited 10-25-2021 04:22 PM
My google home is unresponsive, I've tried factory resetting it, unplugging it for 2 minutes and plugging it back in, using different outlets and nothing seems to work. the cords are perfectly intact it just shows up with two dots, the mute button doesn’t indicate if your mic is on, the volume settings don't work what do i do??
Update I left it unplugged for about 10 minutes and its back to working now👍
11-11-2021 12:01 PM
Hi kendallmiller,
Thanks for reaching out! I am glad to hear that your Google Nest Mini is working again.
I just wanted to double check, has the issue been resolved? Please keep me updated, thank you!
11-15-2021 09:51 AM
Hi All,
It's been a few days since we have heard from you. Just checking to see if you were able to see my response above. I look forward to your reply back, we're here to help!
11-16-2021 09:44 AM
Hi All,
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.