04-02-2023 11:37 PM
When I start my goodnight routine and I'm asked what time I want my alarm set I get the response "sorry this can't be done on this device" then still sets the alarm anyway? and continues to play ocean sounds... please help! every night now I go to bed in panic my alarm won't work... I've tried turning off many times.
04-05-2023 01:46 PM
same, driving me crazy and i can't figure it out either
04-05-2023 03:45 PM
Hi folks,
@mg86, @Jeff26, this is not the experience we want you to have, let me help you. A few questions: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made?
It would help a lot if you could do a sequential reboot first:
Once done, you can recreate or edit your current routine or if needed, remove then create a new one. See this guide.
Tell me how it goes.
Best,
Dan
04-08-2023 05:23 PM
Hey there,
I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Regards,
Dan
04-09-2023 06:32 PM
Hello everyone,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
Cheers,
Dan
04-10-2023 03:36 AM - edited 04-10-2023 03:40 AM
Figured it out. The routine added a tell you if phone battery is low. Removed that and it is resolved. Thank you
04-10-2023 03:29 PM
Hey Jeff26,
Sweet! Happy to hear that the issue is now resolved, and thanks for keeping us in the loop.
@mg86: Could you check if you have the same action in your routine?
Keep us posted.
Cheers,
Muddi
04-14-2023 10:00 AM
Hi @mg86,
We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
Best,
Princess
04-15-2023 10:39 AM
Hi there,
Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Best,
Princess