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Google Home Hub setup issue - Something went wrong

MMF1978
Community Member
1 Recommended Answer

MMF1978
Community Member

https://youtu.be/8bmVNqzEl5Q

This video worked. Did factory reset with the microphone turned off and was able to complete setup.

View Recommended Answer in original post

4 REPLIES 4

MMF1978
Community Member

Tried all the suggested resolutions on the help in the Google Home app and none would resolve.

Jake
Community Specialist
Community Specialist

Hey MMF1978,

 

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

MMF1978
Community Member

https://youtu.be/8bmVNqzEl5Q

This video worked. Did factory reset with the microphone turned off and was able to complete setup.

Princesss
Community Specialist
Community Specialist

Hi everyone,

 

Thanks for responding.

 

@MMF1978, thanks for the update! Glad to know that it's already working.

 

Since this has been resolved, I'll go ahead and lock this thread now and consider this as complete. Feel free to start a new thread if you need assistance with your Google Home/Nest speakers.

 

Best,

Princess