10-28-2021 08:13 AM
Subject title says it all.
can I send this in for repairs or replacement? It’s less than a year old! I also have video of this.
11-05-2021 11:44 AM
Hello bumping this thread.
11-18-2021 09:35 AM - edited 11-18-2021 09:36 AM
Hi Moxie,
Thank you for reaching out! I looked into your situation and saw that a case was made for you on October 13, 2021.
Just a reminder, your Case ID is: 1-5930000031768. The support team will review your case, thank you for your patience!
11-23-2021 11:34 AM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
11-29-2021 12:16 PM
Hi All,
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.