Our Google Home Max has been randomly showing the notification that someone is watching or viewing the camera on the display screen. My wife has noticed this several times while she is in the room and when she aknowledges it the notification goes away as if whoever is watching disconnects. We are very concerned that there could be a breach in our account of security and someone is able to access our camera
Thanks for sharing details about the issue. I understand how important your privacy is, and we apologize for the inconvenience this has caused you. To confirm, what specific message are you seeing on your screen? What is the current firmware version of your device? Also, when did you notice it?
@MplsCustomer: I appreciate your help.
Looking forward to your response.
Thanks for the quick response. Are there other users watching or accessing the Nest or Google Home app on their devices? Could you provide the system version of your device, and check if it's on Fuchsia.
Initially that’s what we thought was happening but someone else in this this forum informed me that there is a different is “Viewing” vs “monitoring”. According to my wife ours said it was being “monitored “. Either way this isn’t something we’ve seen before and seems strange.
We have Fuchsia version