Google Home Mini not turning on/off my device with voice assitant

[Willyv10]

A few weeks ago everything was working fine when I say: "Ok Google, turn on lamp" but now it does nothing. I reset my Google Home Mini and my wifi outlet, reconnect to Google and nothing seems to work.

[Alex_S]

Hi Willyv10,
 

I know how it feels when something isn’t working the way it should. Let’s further look into it. A few questions: what’s the make of your lamp? Can you manually control it from its native app and the Google Home app? Is it assigned in a room within the Google Home app?

I’ll look forward to your response.

Regards,
Alex

[Alex_S]

Hi there,

Checking in — have you seen my previous response? Let us know the answer so we could take a closer look at them.

Best,
Alex

[Alex_S]

Hey there,
 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Thanks,
Alex