09-14-2022 02:31 PM
I’ve had my speaker for a couple years and the sound has always been great. Lately when I play music it will often sound like it’s phasing in and out slightly. There will be barely any bass and sound almost tinny.
I’ve tried unplugging for a hard reset and still the same issue.
09-19-2022 10:41 AM
Hey GiaComo4427,
Thanks for reaching out. That certainly hasn't been easy for you — let's see what's going on.
What's the cast firmware version of your Google Home Mini? Could you try toggling the equalizer settings of your device? Also, when you said you reset your Google Home Mini, are these the steps you've taken?
Looking forward to your response.
Best,
Alex
09-22-2022 06:03 PM
Hi there,
We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
Best,
Princess
09-23-2022 06:16 PM
Hi there,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
Best,
Princess