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Google Home Mini

bronsoc
Community Member

When I try to setup my Mini, the Google Home app lets me get all the way to connecting the device to my home wifi and says that the device is not detected and could not communicate with it.

What do I do?

8 REPLIES 8

rodriguez0411
Community Member

I'm having the same issue

HemajNamburu
Community Member

Yeah even I have the same issue

GeraldAndrada
Community Member

same here

jwielgan
Community Member

same for all 4 of my home minis. seemed like some update bricked them all. factory reset wont solve it

Voltailgater
Community Member

I am having the same issue since I got a new router. The Google home connected with no problem, but the mini has this issue.

ai
Community Specialist
Community Specialist

Hi there , and ,

Thank you for your patience with us! We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon. 
Kindly,
Ai

Ginette
Community Member

Also have this issue new router setup any help available. Thanks

 

ai
Community Specialist
Community Specialist

Hi there
Thank you for your patience with us! We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon. For reference, your case number is 4-3253000031959.
Kindly,
Ai