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Google Home Mini

justame81
Community Member

Hi, I am trying to add an additional Google home mini.  Went thru setup and it comes to a screen that says choose region.  I choose United States and hit continue, but it will not continue,  I've tried several times.  All the videos I see on set up does not even show choose region.  Any help would be appreciated.

9 REPLIES 9

MplsCustomer
Bronze
Bronze

@justame81 

Perhaps there is something broken on Google Nest's servers. There are now 2 other posts in the last 2 hours about not being able to select a "region":

https://www.googlenestcommunity.com/t5/Chromecast/Chromecast-won-t-let-me-get-past-select-your-regio...

https://www.googlenestcommunity.com/t5/Chromecast/Can-t-get-past-region-page-and-I-ve-tried-everythi...

I’m getting the same issue. I enter the region and continue and it doesn’t move. 

Dlo1771
Community Member

I have a normal sized google home that I am trying to set up and it is doing the same thing.

I select my region then click “next” and the app stutters and nothing happens 

Hooprotien
Community Member

Yea same is happening to me rn. I’m trying to set up it up and it’s just not loading the next page at all. 

Dan_A
Community Specialist
Community Specialist

Hello everyone,

 

Just a quick update. Our teams are aware of this and looking into this issue at hand. I'll make sure to update the thread as soon as I have more information to share.

 

Thanks,

Dan

Dan_A
Community Specialist
Community Specialist

Hi folks,

 

Our team is still on top of this and is doing their best to find the solution as fast as possible. We'll check back in once we have an update.

 

Cheers,

Dan

Dan_A
Community Specialist
Community Specialist

Hi folks,

 

Our team wanted to confirm, are you all using an iOS device or an Android device to set up your Nest speakers/displays? May we know what country you are located in? 

 

Looking forward to your response.

 

Thanks,

Dan

Dan_A
Community Specialist
Community Specialist

Hello everyone,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Best,

Dan

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

 

Cheers,

Dan