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Google Home and Audacy

Maxdout38
Community Member

For the past few weeks, I have been having issues with streaming services. 

Audacy - Cannot connect at all. 

SiriusXM - Connection made, plays for to up 5 minutes, stops and shows the SiriusXM logo. 

No issues with YouTube or Pandora. 

Please help.

 

1 REPLY 1

Juni
Community Specialist
Community Specialist

Hi Maxdout38,

 

Thanks for posting and letting us know about streaming music on your Google Home concern. We'll work together to identify the cause of the problem and find a solution. A few questions: were there any recent changes made? Are you still using the original power cord? Are you getting the same response when you use your phone's Google Assistant? What troubleshooting steps have you taken so far? You can relink Audacy and SiriusXM and observe if it makes a difference.

 

Regards,

Juni