Google Home display.

[LISSY]

I bought a google home but it’s not getting connected  to my new Wifi network . I tried to factory reset up too but still it just shows a black screen on my display . Please I would like to get a suggestion from any expert. My warranty is over.

[frances]

Hi Lissy,

Thanks for reaching out. No worries, I'll go make a case for you and see what the support team can do on their end. It may take a few days to get a response, so please be patient. 

This will be sent to the email address associated with your community profile. For future reference, your Case ID is: 6-5454000031771.

[frances]

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.