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Google Home mini and Nest mini constantly disconnecting from Wi-Fi

Mbernier
Community Member

I have a Google Home display, Google Home mini, and Google Nest mini. My display works perfectly all the time, but my nest mini and home mini have been disconnecting from Wi-Fi every single day for the last couple months. I reset them completely, get them connected in the next day they just connect yet again. Tried resetting router, deleting devices off network etc, nothing I do seems to make any difference they seem entirely defective. I noticed people posting about this problem for the past year, what could be going on? The only thing new is I have a mesh network now. I even turned mesh off so that they only connect directly to the router. No luck. 

3 REPLIES 3

ai
Community Specialist
Community Specialist

Hello Mbernier, 

Thank you for reaching out to us! We're sorry to hear your troubleshooting efforts haven't resolved your Mini issues. We've reached out to you via email to gather more details for our warranty team. 

Best,

Ai 

SG11
Community Member

I had this issue too. The nest mini would disconnect every single day. So as a last resort, I connected the last nest mini to my guest net work, which does not have 5Ghz enabled, and that solved it. It has never disconnected since.

Dan_A
Community Specialist
Community Specialist

Hi SG11,

 

Apologies for the delay! We’re glad to hear that this has been sorted out and thanks for sharing your resolution in the Community. Let me know if you have other questions and concerns. We're here to help.

 

Cheers,

Dan