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Google Home "song not available in your area"

Rahul_151291
Community Member

Hi,

My Google Home suddenly can't play any songs when given the command. It says "song not available in your area". 

Tried to do factory reset and re-installing it but it did not work.

Any suggestions how I can resolve this?

Thanks in advance.

 

Regards,

Rahul

 

 

3 REPLIES 3

Azarco
Community Specialist
Community Specialist

Hey Rahul_151291,

 

Thanks for reaching out — let's see what's going on.

 

What's the default music provider set on your Google Home? When did it start happening? Also, were there any recent changes to your network or set up? 

 

Give these steps a whirl:

 

  1. Try relinking your music provider from the Google Home app.
  2. Reinstall your Google Home app.
  3. Reboot your Google Home and router to refresh the connection.

Let us know how it goes.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey there,

 

Checking back in to see if the troubleshooting shared above helps. Let us know by updating this thread, and the Community will be happy to lend a hand.


Regards,

Alex

Azarco
Community Specialist
Community Specialist

Hello Rahul_151291,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 


Thanks,

Alex