05-11-2023 07:45 AM
Have for a few months been listening to the radio via the smart speaker but after a few hours it stops.
I can say "OK google play Absolute Radio" or OK google play Absolute Radio on Planet radio". The speaker will play the station but after a few hours it stops and doesn't come back on.
Any idea why it does it?
05-14-2023 04:24 PM
Hello CraSte23,
Thanks for visiting the Community.
I know how challenging it is when you can't listen to your favorite radio station on your Google Home device. Let's try to get to the bottom of this. A few questions: Is it working on the Planet radio app? Are you able to cast it to your speaker? Is the issue isolated to a specific radio station only? Have you tried other radio services like TuneIn? What country are you located in?
Let's try these steps below:
Let me know how it goes.
Cheers,
Muddi
05-15-2023 07:38 AM
I say the the speaker "Hey Google, play Absolute Radio" or "OK Google, play Absolute Radio using Planet Radio". I have tried listening to Greatest Hits Radio and no problems at all. I live in England, UK.
05-21-2023 07:40 PM
Hi CraSte23,
Sorry for the delays. It looks like the issue is isolated to a specific radio station only. Have you tried reaching out to the radio provider or station to check if they are getting similar reports?
Cheers,
Muddi
05-24-2023 09:15 PM
Hey there,
I'm just checking in to see if you still need help with your device.
Cheers,
Muddi
05-28-2023 09:46 PM
Hello CraSte23,
We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Muddi