Google Home was manufactured for a different Country

[benkaboo]

I've just bought this google home device to add to my existing network. When I try to configure it via my IPad I am unable to get it to connect to my wireless internet. 

I have two other nest devices that are connected to the same network. 

During the configuration I am shown a warning messaging indicating that the Home was manufactured for a different country. 

Given I bought this device from an Australian retailer (catch) I'm a little upset that I can't get the device to connect. 

Can anyone give me some advice ? 

[MplsCustomer]

@benkaboo 

Since the Google Home is listed as supported in Australia (https://support.google.com/store/answer/2462844?hl=en), you might have to return your Google Home to your Australian retailer and ask for one that was manufactured for Australia.

[Princesss]

Hi everyone, 

Thanks for posting.

@MplsCustomer, thanks for your help.

@benkaboo, sorry to hear about this experience. Could you please tell us what country are you located at? 

Looking forward to your response.

Best,

Princess

[Princesss]

Hi there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[Muddi]

Hey folks,

We haven’t heard back, so I'll be locking this thread if we won't hear back from you again in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi