Google Home

[E59147911]

Anyone know why my Google Home plays music when you ask it too. But doesn’t play when you try to ask it to play music on its “Group”. Shows that the song/radio is playing on the screen yet music only plays on the other devices on its group! Has been working fine up till the last 3 weeks TY

[GarrettDS]

Hey there,

Sorry for the late response, but I wanted to drop in here to help. 

I understand that issues with the Google Home can be confusing but I definitely wanted to stop by and see how I could help. 

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried? 

Please let me know. 

Best regards, 

Garrett DS

[frances]

Hi All,

It's been a few days since we have heard from you. Just checking to see if you have any other questions or concerns. We're here to help!

[frances]

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.