Google Hub Generation 2

[mgier83]

Google hub 2 is working extremely slow!! And all he can say for an answer to questions is “I don’t know!!!” Am I missing something here. 

[Muddi]

Hey mgier83,

Thanks for reaching out. My apologies for the late response.

I know how it feels when your Google Nest Hub (2nd gen) is not working the way it should. Help is here! A few questions: when did the issue start? How far is your device from your router? What is the firmware version of your device? Also, please send us a recording on what's happening so we can take a closer look.

Looking forward to your response.

Cheers,

Muddi

[Mlabrador]

Hi mgier83, 

Chiming in. Just want to make sure that you saw our response. Feel free to reply to this thread. 

Best, 

Nikki 

[Mlabrador]

Hi mgier83, 


Just checking in to make sure that you saw our responses. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.



Best, 
Nikki