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Google Hub Max camera not working - shows a pattern to any incoming callers

Carrie123
Community Member
 
4 REPLIES 4

Wee
Community Member

My HubMax did this the other day in the middle of a Duo call. We had to reboot the device.

frances
Community Specialist
Community Specialist

Hi All,

 

Thank you both for reaching out. I am sorry to hear that your Google Nest Hub Max camera is not working. That is a frustrating issue and I understand your concern. I would be more than happy to help the both of you.

 

First, thank you @Wee for the answer. I appreciate your help. Also, please let me know if you have any questions or concerns as well.

 

Hello @Carrie123, have you tried @Wee's suggestion of rebooting the device? Please let me know if that resolves the issue or not. 

 

Thank you both again, I look forward to your response.

frances
Community Specialist
Community Specialist

Hi All,

 

It's been a few days since we have heard from you. Just checking to see if you have any other questions or concerns. Thank you.

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.