09-22-2021 12:20 AM
No way to add it online - seems it is migration problem
Its 5 months old and GOOGLE is VERY unhelpful.
offered to send me a replacement -- a " refurbished unit without a power cord" if i could send the other unit back to them
10-05-2021 10:05 AM
Hello brownmiester
Thanks for reaching out. I apologize for the inconvenience caused by your Google Nest Hub Max camera not working. If you would like, we could try some troubleshooting steps.
Please let me know if it helps resolve the issue or not.
If the camera still does not work after these steps, then you will need to contact Google support again. Thank you.
10-11-2021 12:07 PM
Hi All,
It's been a few days since we have heard from you. Just checking to see if you have any other questions or concerns. We're here to help!
10-12-2021 08:11 AM
Hi All,
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.