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Google Mini Gen 2 speaker pair not working

JonnyTheJig
Community Member

I bought an additional speaker at Christmas to create a speaker pair in my bedroom. The speakers are both Gen 2s. When I ask Ok Google to play something, I am now getting an announcement saying that I should check the power and wifi connection to the new speaker. The requested music then plays on the old speaker. The speaker that won't play is closer to the wifi router than the one that plays, they both have good wifi signal.

4 REPLIES 4

JonnyTheJig
Community Member

No, I'm not casting to them, I'm using OK Google to request a radio station or using routines for the same. Is the problem connected to the Sonoe IP lawsuit? I use these as alarms and I can't afford to miss the alarm so I've had to de-pair them and use only one until there is a fix.

Princesss
Community Specialist
Community Specialist

Hi folks,

 

Thanks for posting in the Community.

 

@MikeClark, thanks for your suggestion!

 

@JonnyTheJig, we appreciate all your effort on trying the steps. Let's go ahead and unpair the speakers first and link it back after. You may follow these steps to unlink it:

 

  1. Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Google Nest or Home speaker.
  2. Open the Google Home app Google Home app.
  3. Touch and hold the stereo pair's tile.
  4. At the top right, tap Settings Settings gear and then Separate stereo pair and then Separate.

Important: After you unpair your speakers, you need to relink the device that was on the right side to your Google Account:

  1. From the Home tab, touch and hold the right-side speaker that you need to relink.
  2. Tap Settings Settings gear and then Link account.

On the home screen, your 2 speakers should be listed separately.

 

Let us know if these steps work.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hello there,

 

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hey everyone,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess