Experiencing the same issue with factory-resetting my 1st-gen Nest Hub.
After I finally decided to take on a consistent issue in my home where my Home app was not allowing me to create or edit speaker groups (now that the Sonos debacle was water under the bridge, I had some optimism), I had the bright idea to factory reset my devices and try again. Now, I am in the Updating loop on a now-useless device.
Another thread found a band-aid solution to this for their 1st-gen, but I attempted these steps with no success—this did not work for me.
I hope that Google can address this issue. My Nest Hub is no longer under warranty, of course, but this thread is certainly not incentive to replace my now virtually-bricked device with another that will experience the same problem. Though mine is an older model, my device is not considered "obsolete" and is valid for the Home ecosystem, yes? And if not mine, then certainly OP's 2nd-gen device.
This issue, to define it clearly: THE one and only “safe” solution for a user to undo device software issues now renders the device useless and unfixable. This is alarming.
FUCHSIA
16.20231130.359
SOFTWARE
57.42.4590278877
CAST FIRMWARE
3.72.396338
