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Google Nest Hub Max camera doesn't work?

Truth21
Community Member

I can't connect my camera feature on my Nest Hub Max to my existing Google Home.  I created a new home to see if it would work, and it does.  Then I deleted the "test" home and tried to connect to my current home again, but it didn't work.  How come it works in the test home environment that I just created but not in my current home app?

2 REPLIES 2

kiltguy2112
Silver Product Expert
Silver Product Expert

Do you already have some nest cameras connected to your home? I've seen on here that people have had to delete their current cameras, add any Hub Max, then add the camera back. 

GarrettDS
Community Specialist
Community Specialist

Hey folks, 
Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. 

We hope you were able to get the help you need but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand. 

Best regards, 
Garrett DS