cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Google Nest Hub Not Connecting To TP-Link AXE5400 Router

RSZEE
Community Member

I have switched away from my ISP router to this new router, but even with the same ssid and password set on the router, it says there's a network problem.

2 REPLIES 2

RSZEE
Community Member

I've also factory reset the device dozens of times.

maedacortez
Community Specialist
Community Specialist

Hi RSZEE,

 

Thanks for reaching out! I understand that your Nest Hub is not connecting to your new router. It's definitely frustrating when devices don't connect seamlessly.

Here's a helpful resource to troubleshoot the case: Please visit My speaker or display is not connecting to Wi-Fi this guide includes steps you can try to get your Nest Hub connected to your new Wi-Fi network.

 

I hope this helps! Let me know if you have any other questions.

 

Regards,

Manuel