09-13-2022 06:57 PM
i have a google next hub and it is stuck on the G screen and I have tried all the resets- unplugging 10 times - nothing works. Is there something else that works.
09-14-2022 08:59 PM - edited 09-14-2022 08:59 PM
Welcome to the Google Nest Community Forum.
I know how challenging it can be not having a working device when needed. This is related to a similar trending issue on this link. Rest assured that our team is aware of this and is already looking into it. I'd like to gather some details:
Please try these steps below that may help us fix the issue:
Let us know if that works.
09-18-2022 02:08 AM
Did you manage to get your Nest Hub working?
09-18-2022 09:46 AM
Unfortunately - none of that worked. it still all comes back to the G on the screen.
09-18-2022 03:02 PM
Thanks for trying those steps. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. This form is only meant for you to use, so let me know once you’re done.
09-21-2022 03:08 PM
We received your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Also, please be advised that this thread will be locked after 24 hours.