Google Nest Max Hub failure after factory reset

[AubMan]

Need assistance in deciding to discard my Google Nest Hub Max 2nd after factory reset option resulted in black screen or the infamous “G” after a restart. Purchased 11/2022.

[gmelanymelissa]

Hi @AubMan,

Thanks for posting here in the community. I'm sorry to hear your Nest Hub Max is experiencing a black screen and is stuck on the "G" logo. Help's here!

Try the steps here:

• Unplug the power cord.
• Hold down the volume buttons and plug in the power cord at the same time.
• Wait for the device to turn on.
• Release the volume buttons.

Keep me posted. 

Best regards,

Melany