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Google Nest Mini Randomly Stops working when listening to Podcasts on Spotify/ Plays Music not pod

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Ashton_Will
Community Member

‎10-11-2023 08:38 PM

So, a month back I would say to my Google Nest Mini "Hey Google play the latest episode of Marty and Micheal podcast on Spotify" and google would say as usual "Playing Marty and Micheal podcast on Spotify". Now maybe 10 or 15 mins into the podcast the podcast just cuts out, So I then said to my google nest mini as I do what am I listening to and google replies " You're listening to Marty and Micheal Fully Actual episode 32. So, I am like ok maybe it's a glitch or something but still no sound comes out! So, I restart the Google Nest Mini and say Hey Google play the latest episode of Marty and Micheal podcast on Spotify, and it does but then it switches to a whole different podcast all together, so then I repeat the same steps as 3 times and this time it works but it still cuts out after like 10min! Also, when it cuts out it comes back but then cuts out again like 2 seconds later! Also, I just say to google like the commands I don't cast it from my phone or anything! My second problem is that when I would say to Google "Hey Google play latest episode of Bigfoot Collectors Club Podcast on Spotify and Google says as usual "sure playing Bigfoot Collectors Club Podcast on Spotify" But it just ends up playing music and not the podcast. PLEASE HELP ME

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Princesss
Community Specialist
Community Specialist

‎10-18-2023 09:46 AM

Hello Ashton_Will,

 

Thanks for visiting the Community.

 

We're sorry to hear that you're experiencing that with playing podcasts on your Google Nest Mini. To further isolate the issue, could you please answer these questions?

 

  • What podcast titles have you tried that gives you the same results?
  • Does it only happen on 1 podcast title or does it also happens on other titles?
  • Are you using a Spotify premium account? 
  • How many home members are linked to your Google Nest Mini?

Let's also try to perform a complete reset to your Google Nest Mini and see if this would make a difference. Here are the steps on how to perform a reset:

 

Let us know how it goes.

 

Best,

Princess

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Princesss
Community Specialist
Community Specialist

‎10-18-2023 09:46 AM

Hello Ashton_Will,

 

Thanks for visiting the Community.

 

We're sorry to hear that you're experiencing that with playing podcasts on your Google Nest Mini. To further isolate the issue, could you please answer these questions?

 

  • What podcast titles have you tried that gives you the same results?
  • Does it only happen on 1 podcast title or does it also happens on other titles?
  • Are you using a Spotify premium account? 
  • How many home members are linked to your Google Nest Mini?

Let's also try to perform a complete reset to your Google Nest Mini and see if this would make a difference. Here are the steps on how to perform a reset:

 

Let us know how it goes.

 

Best,

Princess

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