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Google Nest Mini Spotify keeps skipping

Rdianco
Community Specialist
Community Specialist

‎08-24-2021 02:02 PM

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Blair Frater 

 

Play Spotify but keeps skipping.

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Rdianco
Community Specialist
Community Specialist

‎08-24-2021 02:03 PM

Hello Blair Frater,
 
Thank you for your post. Oh no, that doesn't sound good! Let's look into this issue of your Spotify skipping on your Google Nest Mini. I would be more than happy to help:
  • Is this a new issue? Did your Spotify play on your Google Nest Mini device before?
  • When you say 'skipping', what exactly is happening? Is it not playing Spotify in general? Or is it skipping songs?
  • Are you playing Spotify via Google Assistant (your voice) or casting through your phone?
  • Does this issue happen only with Spotify? What about YouTube, Pandora, etc.?
  • Are you seeing any error messages on your Google Home App or Spotify App?
  • Is your Google Nest Mini powering on and working besides this issue?
  • What troubleshooting steps have you taken? (reboot, reset) If so, what have you done?
I appreciate your patience and look forward to your response. Thanks!
 
 
- From Frances (Community Specialist)
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